Six Steps to Improving Driver Behavior Scores

Regardless of what type of monitoring technology you are using, improving your driver’s behavior scores not only will help improve their safety on the road, but also reduces vehicle maintenance and improves fuel efficiency. Below are six simple steps to enhancing scores.

1) Set clear expectations with drivers   

We recommend letting all your drivers know they must achieve a baseline score that is reflective of your organization's driving policies. For example, with iDriveAware that score is typically a total score of 80 / 100. It's equally as important to let drivers know you will be closely monitoring scores and following up with those who are struggling to maintain expectations.

HINT: Have drivers set and submit their own SMART (Smart, Measurable, Assignable, Relevant, Time-Based) goals for improving their driving. When drivers have their own goals, they are more likely to take ownership of their driving behaviors.

2) Assess micro score weekly

We think of micro scores as those that relate to a specific behavior, such as speeding or harsh braking. It's important to focus on specific behavior scores (brake, jerk, swerve, etc.) in your weekly reviews with drivers. In the iDriveAware Portal, it's easy to see drivers that need the most help in the ‘Driver Scores’ module.

HINT: Review specific behavior issues weekly and macro trends monthly. With drivers struggling with specific behaviors, such as phone use or speeding, provide  behavior training documentation and discuss with them ways to improve their scores.

3) Assess macro scores monthly

Unlike micro scores, macro scores are based on cumulative behavioral scores, such as fuel efficiency or ability to focus. Monthly meetings are also a good time to review goals for macro scores with your drivers and set new ones for the next month. As with micro scores, you can view your driver's macro scores in the same area of the iDriveAware portal.

4) Recognize top drivers for their safe driving scores

Who are your top drivers? A good driving behavior monitoring solution will help you identify who is driving the most safely. Recognize these drivers for their safe driving habits during weekly or monthly meetings. When employees are valued for the work and effort that they have put in, productivity level increases and this motivates them to improve their good work as expected.

5) Focus on new drivers

As new drivers join your team it’s important that you pay special attention to their driving scores. They may be less experienced or may not know what your expectations are for driving behaviors. As in the previous steps, you can view new driver scores in the Driver’s Score section of the iDriveAware portal.

HINT: Set up a brief weekly meeting with all new drivers to review their scores and address any concerns.

6) Rinse and repeat

Continue to work with drivers on their scores and behaviors with your monthly and weekly meetings. Don’t forget to recognize drivers who show major improvements and help those whose scores are dropping.

About Aware360:

Aware360 understands people are the most important part of any workplace and provides the tools to keep employees safe throughout their day.

Driven by our passion for people, the Aware360 suite of safety solutions leverages personal technology such as smartphones, wearables and satellite devices to keep people safe and productive.