Remote work, reduced connectivity, and unpredictable conditions
The nature of work in the utilities industry means that workers, no matter how skilled they are, are faced with hazards. Electrical equipment, toxic materials, heavy equipment, and the need to drive in unfamiliar territory presents danger to these workers. Working at heights or in confined spaces outside of cell coverage is also common, and the need for lone or even remote shiftwork amplifies these challenges further.
For utilities workers, rain or snow doesn’t keep them home - these frontline workers are the backbone of repairing and maintaining infrastructure, meaning that even in the most serious of weather events, operators need to work extended hours in tough conditions to keep things running smoothly.